Mobile Response Teams (MRTs)

The program’s goals are to lessen the trauma of crisis situations, particularly, diverting individuals away from ER’s and/or jail, and stabilizing them in the most conducive setting possible. During the initial crisis phase, a master’s level counselor responds at the crisis location 24/7 (or through Telehealth as requested), while a care coordinator establishes links to appropriate community resources, and a peer specialist regularly follows-up.

Mobile Response Teams Aim to…

• Respond on-site within 60 minutes of a crisis notification
• Follow-up next day with tailored behavioral health crisis-oriented care plans
• Provide screening, standardized assessments, and referral services
• Create safety plans to prevent future crises
• Include family members in decision-making & support process
• Ensure linkage between all continuum of care services; i.e., psychiatry, outpatient, and referral agencies
• Promote use of innovative technologies; i.e.,Telehealth.

When to Call a MRT

Anyone can call a MRT and absolutely should call a MRT when experiencing a mental health crisis

…which can be identified by any of the following:

• Posing threat to self, others, or property (to include, self-harm, suicidal thoughts and/or actions, harm to others, homicidal thoughts and/or actions, generally aggressive behavior, and/or destruction of property)
• Psychotic perceptions, thoughts, and/or behaviors (to include: hallucinations, hearing voices, seeing images, delusions, and paranoia, all of which may or may not have been induced by drugs)
• Depressive state of being (to include: despair, powerlessness, doom, bullying and/or being bullied)

The MRT Staff

Program Managers

• Directs day-to-day clinical operations of the Mobile Response Teams within a geographic region – North & South.

Licensed Clinician/Counselor

• Responds to calls 24/7, conducts risk assessments, and completes safety planning over dedicated crisis phone line, and provides therapy and counseling to individuals, couples, and families.

Care Coordinator

• Coordinates the continuum of care process and links clients to the best-suited support systems on an as needed basis.

Peer Specialist

• Serves as a positive role-model to clients & their families, sharing experiential knowledge & skills.

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